Résumé

EDUCATION 

University of Missouri at Columbia

Bachelor of Journalism (emphasis on magazine editing) | Dec. 2013

Minor in Business

Université libre de Bruxelles

Fall 2013

JOURNALISM EXPERIENCE

Senior Editor | Boundless Immigration | Seattle, WA

April 2018 → Present

  • Oversee production of customer-experience content across all communication channels, as well as for website, online application and printed customer materials
  • Serve as subject matter expert on immigration-services regulatory environment, analyzing all public-facing content for legal compliance and training all new hires on compliance best practices
  • Work across multiple teams to provide editorial support on various initiatives, UI/UX feedback on site and app designs, and testing support on product, tool and feature launches
  • Developed and implemented editorial content strategy that increased organic site traffic by over 950% and total traffic by nearly 700% within 16 months
  • Ensured editorial quality of resource and blog content, leveraging data to track performance and improve conversions
  • Developed in-house style rules, as well as content production, review and management processes
  • Sourced, managed and coached freelancers, including writers, graphic designer and data visualist, to produce high-impact, SEO-driven editorial content (resource guides, blog posts and infographics)
Senior Finance Reporter & Copy Editor | WalletHub.com | Washington, D.C.

May 2014 → Dec. 2017

  • Pitched, researched and wrote educational guides, articles and blog posts on broad selection of personal-finance topics, such as banking, credit cards, insurance and travel spending
  • Copyedited, fact-checked and provided feedback on all content; coached junior writers on assignments; and trained SEO team on keyword research
  • Packaged data-driven ranking studies — regularly attracting thousands to tens of thousands of social-media shares as well as national and local news coverage — and wrote accompanying pitches to reporters
  • Served as key member of content performance analysis team, using analytics tools to gauge reach and impact and relaying insight to senior editors to ensure high position in search-engine results for target keywords
  • Represented WalletHub as interim spokesperson in media interviews for digital, radio and TV news
Journalism Intern | European Youth Forum | Brussels, Belgium

Sept. 2013 → Dec. 2013

  • Covered news; composed press communications; and edited magazine articles and written materials for external publications
  • Oversaw development of magazine web platform; assisted with launch of additional website; and built database of EU correspondents for communications team
Arts & Books Editor/Assistant Managing Editor | Vox Magazine | Columbia, Missouri

May 2013 → Aug. 2013

  • Developed relationships with local literary and artistic community to procure meaningful, entertaining content
  • Performed all editorial duties, including assigning stories, coaching staff writers, fact-checking, editing galleys and digital content, conceptualizing artwork, coding web pages in HTML and formatting content in CMS
  • Voted Best Line Editor by staff and served as assistant managing editor on two issues
Enterprise Reporter | Columbia Missourian | Columbia, Missouri

Jan. 2012 → May 2012

  • Covered breaking news, pitched story ideas and contributed original reporting to enterprise beat
  • Contributed longform piece to annual special issue in addition to several articles that appeared on front page
Editor | [sh]out Magazine | Columbia, Missouri

Jan. 2012 → May 2012

  • Oversaw production — from conception to distribution to critique
  • Collaborated with 30-member staff of volunteers to refocus magazine’s editorial direction
  • Presented on best reporting practices and sensitivity toward LGBTQ community to campus interest groups and a magazine staff

OTHER PROFESSIONAL EXPERIENCE

Producer Payroll/Member Information Services Assistant | Maryland & Virginia Milk Producers Coop. Assn., Inc. | Reston, Virginia

Dec. 2005 → July 2008

  • Assisted with preparing bimonthly payroll for 1,500+ cooperative members and delivery partners
  • Analyzed payroll statements; issued payroll advances and payment adjustments; identified and corrected discrepancies; prepared checks and direct deposits; and entered high volumes of data into custom accounting system
  • Served as backup for accounts payable department as needed

SKILLS 

Applications and Tools
  • CMS: WordPress
  • Analytics Tools: Heap, SEMrush, Google Analytics
  • Design Tools: Adobe InDesign, Photoshop, Illustrator
  • Calendaring and Task-Management Tools: Trello, Airtable
  • Word/Data Processing: Google G Suite, MS Office Suite
Other Skills and Software
  • SEO
  • HTML and Markup/Markdown
  • TaxWise Professional Tax Software
  • QuickBooks Small Business Pro
Style Guides
  • Associated Press
  • European Commission
Languages
  • Filipino/Tagalog fluency
  • Basic French and Spanish

Affiliations

Outreach and Service

  • GUEST SPEAKER: “Adulting 101: Finance Topics”, Mississippi School of the Arts | March 2017
  • IRS-CERTIFIED VOLUNTEER TAX PREPARER, AARP Foundation Tax-Aide | Spring 2016
  • SECRETARY, Asian-American Journalists Association-Mizzou (University of Missouri-Columbia Chapter) | Fall 2012 → Spring 2013
  • GUEST SPEAKER: “Best Practices for Covering the LGBTQ Community”, Vox Magazine | May 2012
  • VOLUNTEER, Habitat for Humanity | Spring 2012
  • COFOUNDER, Letters 4 Kids Foundation (George Mason University Chapter) | Spring 2006 → Summer 2008